When you book direct through our hotel website you will always get the BEST AVAILABLE RATE at any of our hotels.  In addition you can only earn Puravarna Quintessential Points when booking through our site.  Puravarna Quintessential Guest Membership Programme provides additional benefits to you including upgrades, discount rack rates, priority booking and check in. 

If you find a lower published rate on another website or through another travel agency than the rate quoted on our own website then please fill in the Best Rate Guarantee claim and submit to us and we will honor the lower rate.  We will also give you a 10% discount or upgrade or 3,000 Quintessential Points.

The Best Rate Guarantee claim is very easy and simple to use with our online claim form.  Just follow the fill out the forms and follow the steps and press submit.  One of our representatives will contact you within 24 hours to assist with your new booking confirmation.

Customer Service

Reserving on our site is quick, clear and easy. If you have any questions, our customer service staff is more than happy to provide assistance.